Job Summary:

Our Product Engineering group is responsible for GLG’s technology platforms that connect GLG’s clients with insights needed to make important business decisions. We're seeking a Software Support Engineer to help improve and maintain. GLG’s software that matches companies around the world with experts who can help them make decisions on demand. As a part of our Product Engineering team, you’ll pair with other engineers, product managers and users to help resolve issues and improve our technology.

Key Responsibilities Include (but are not limited to):

• Help ensure the continuous operation and reliability of GLG's critical systems.
• Interface with Engineering and Helpdesk to triage and resolve system issues.
• Diagnose and resolve issues when identified.
• Partner with IT security to address security vulnerabilities
• Communicate resolutions to stakeholders and be able to explain technical solutions to non-technical people.

An Ideal Candidate Will Have the Following:

• Minimum 3 to 6 years of work experience is required.
• Knowledge of languages and technologies such as Angular, React, JavaScript, TypeScript, NodeJS, and SQL.
• The ability to dig into a large existing codebase, identify and fix any issues that may come up
• A strong interest in problem solving and collaboration.
• The ability to investigate and diagnose system problems.
• The ability to effectively communicate between audiences of differing technical skill levels.

GLG is the world’s insight network. We bring decision makers the insight it takes to get ahead. When leaders need to make informed decisions, GLG provides meaningful connections through our network of 1 million experts, the world’s largest and most varied source of first-hand expertise, with hundreds more recruited daily to tackle tomorrow’s questions. Our clients include thousands of the world’s best businesses, from Fortune 500 corporations to leading tech, professional services, and financial institutions. 

GLG provides an unparalleled trusted environment, with an industry-leading compliance framework built on integrity and trust that fuels our clients’ confidence to move forward. Our compliance standards are a major competitive differentiator and key component of our company’s culture. 

About your role 

Senior Associate – Business Development is a key role at GLG, playing a vital part in building GLG’s portfolio of corporate clients in South Korea. The role engages with decision makers from the industry, educating and pitching GLG’s value proposition to enhanced Client decision-making ability. This role requires on-boarding of new Clients and ongoing engagement to position GLG’s bespoke products/services.

Key Associate Responsibilities Include​ 

• Identify and engage with senior industry leaders within the Corporation service segment to develop new relationships and grow existing business relationships
• Identify growth opportunities, build & execute acquisition targets, plans and realize objectives by helping become GLG as a preferred go to partner for clients
• Collaborate with colleagues – sales, marketing, legal, research, finance, technology – to solve complex business issues and successfully bring these to market.
• Ability to articulate GLG’s brand and value proposition to potential at a large forum/conferences.
• Work alongside senior sales team members in negotiating enterprise level deals for existing clients and new business.
• Support and run the reporting and analysis of Client activity on a monthly and quarterly basis

The Director, Account Management, Professional Services Firms (PSF), will spearhead the growth of a portfolio of accounts in the Professional Services Firms business focusing on expansion in the Americas. This position is based in our New York, NY office.

Our Professional Services Firms practice represents one of GLG’s largest client segments and includes major strategy consulting firms, PR firms, ad agencies, and boutique advisories. Access to expertise improves the quality of these firms’ client recommendations and augments their own domain knowledge.

The Director role will report to the VP, Sales for the book, and serve as a deputy to this position. This person will be a go-to resource on the team for brainstorming and creative problem solving and act as a role model for commercial excellence.

This role is responsible for driving the segment’s revenue growth, user and logo acquisition and retention, and driving commercial and account management best practices through continuous improvement. In addition, the Director will be a key conduit for client feedback to inform service enhancements and adjustments. They will collaborate with leaders across Client Service, Compliance, Legal, Finance and Technology to implement and refine and evangelize GLG’s value proposition within their book.

The Director will help shape and implement strong account management strategies, (both retaining existing users and finding and creating new advocates in their book). This will be accomplished by regularly engaging with senior level decision makers to identify opportunities for thoughtful collaboration.

The Content Manager is accountable for its portfolio direction, research quality, talent development and delivery. The role converts market and client demand into coverage priorities, assigns topic ownership across sub-sector and asset-class subject matter experts, manages capacity, and develops the team’s sector expertise, ideation, research judgment and interviewing capabilities.

The role requires deep knowledge of TMT, working knowledge of adjacent sectors, a broad understanding of relevant asset classes and strong investor-oriented judgment. 

Key responsibilities

Coverage strategy and prioritization

• Set and maintain the coverage roadmap for the TMT team, including priority coverage areas, companies, themes, recurring programs and known gaps.
• Translate global Expert Content strategy and priorities, content viewership and usage trends, client and Sales feedback, regional demand and market developments into coverage priorities, format choices, capacity decisions and an appropriate geographic balance across APAC, the United States and other priority markets.
• Identify cross-company themes, divergent views, emerging risks and content gaps, connecting macro and sector developments to company-level and investment implications.
• Challenge the team to pursue original angles beyond familiar companies, topics and approaches, and determine primary and supporting ownership when sub-sector, asset-class, geographic or thematic expertise overlaps.

Research innovation, synthesis and quality

Position summary 

The Content Manager serves as the Machinery & Electrical Equipment subject matter expert within the Energy & Industrials pod and owns its expert research content coverage. The role identifies the companies, themes and investor questions that warrant coverage; defines and validates the Network Member profiles needed; designs differentiated interview agendas; leads human-moderated one-to-one interviews; and develops recurring programs for execution by Associates. The Content Manager reviews content for research quality and relevance and works with Associates and Compliance through publication. 

The role requires an investor mindset and deep knowledge of Machinery & Electrical Equipment, including its companies, value chain, financial statements, operating drivers, industry cycles and current debates. The Content Manager must also understand relevant credit, private-market and other investor perspectives well enough to assess the sub-sector broadly; ask incisive questions; challenge superficial answers; and produce content that leaves investors materially better informed. 

Key responsibilities 

Coverage ownership and research agenda 

Position summary 

The Content Manager serves as the sector-wide credit subject matter expert within the Energy and Industrials Credit pod and owns expert research content coverage requiring credit-specific judgment across the sector. The role identifies the companies, themes and investor questions that warrant coverage; defines and validates the Network Member profiles needed; designs differentiated interview agendas; leads human-moderated one-to-one interviews; and develops recurring programs for execution by Associates. The primary output of this research is the transcript: a written record of each human-moderated interview, published on GLG's Library, our access-controlled research platform, for use by institutional investors.  

The role requires an investor mindset and deep credit expertise across E&I Credit , with sufficient knowledge of its major sub-sectors, companies and value chains to evaluate business quality, capital structures, cash-flow durability, downside risk and credit catalysts. 

Key responsibilities 

Coverage ownership and research agenda 

• Set and maintain the sector-wide credit research agenda for E&I , including priority issuers, sub-sectors, capital-structure themes, catalysts, investor debates and underserved information needs.