Expert Calls
Conduct calls to ask questions, pressure test a thesis, and gather bespoke insights from individuals with expertise that’s precisely aligned to your line of inquiry.
How Expert Calls build a strategic advantage
Across your research lifecycle, Expert Calls are a critical part of high-stakes decision making
Industry deep dives
Gather timely perspectives from experts in a variety of roles within a single industry to understand the dynamics quickly.
Company insights
Get a primer on a company from former employees who can get you up to speed quickly on publicly available information.
Infusing technical and specialist knowledge
Gain an understanding of a technology or specialized field by engaging with an expert that has decades of experience and graduate degrees in the field.
Studying B2B buying behaviors
Speak directly with B2B buyers and potential prospects that are key influential voices in purchasing decisions.
Validating an initial hypothesis
Pressure-test your thinking with an expert who can challenge the point of view and provide necessary contrarian views.
Bolster thought leadership
Use Expert Calls to substantiate your thought leadership with respected and authoritative voices.
Identify and assess risks
Expert Calls can surface new potential risks and help your team assess the impact with operators that have proven experience.
Contextualize market shifts
Gain a more in-depth view with an expert that can dissect the history, the catalyst and provide a point of view on what’s potentially ahead.
Why GLG for Expert Calls
The most complex and first-time problems require direct access to a higher caliber of expertise.
Access a deeper bench of experts
We continuously expand relationships across in-demand expert populations on a global scale. Our matching engine goes beyond keywords to surface interesting and fresh perspectives that unlock new value for clients.
Engage with confidence
GLG is the most trusted research environment, with robust expert verification processes and built-in compliance frameworks and tools.
A team that works around the clock
We have a 24/7 coverage model that keeps your project moving across time zones. Our client-aligned teams proactively suggest additional types of experts and often custom recruit for your projects.
Ways to engage deeper with an expert
When an expert’s specific background and knowledge is critical to a project, there are opportunities to secure your edge.
Maximize the value of every call
We’ve built purpose-built AI tools that help your teams get the most value out of every call, while staying compliant to your company protocols.
AI-generated summaries
In cases where your organization prefers limited access to transcripts, our AI-powered summaries retain the critical information for easier recall.
Transcript compliance
Allow your compliance teams to review AI-generated transcripts before being released to the organization for use.
AI-powered synthesis
Ask questions within the myGLG platform to surface patterns and signals within your call transcripts, making it easier to find signal within a large set of transcripts.
Turn trusted human expertise into your most valuable strategic asset
Connect with the right experts to drive your most important decisions forward. Fill out the form to get started with GLG.
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Frequently Asked Questions
What are expert calls?
Expert calls are direct, one-on-one consultations that connect you with professionals who possess deep, first-hand experience in a specific field. These structured conversations allow you to bypass static research and engage with specialized practitioners who provide perspective on complex topics across industries and geographies.
What can I use expert network calls for?
Expert calls are often used throughout the research lifecycle to pressure-test hypotheses and uncover nuanced market realities. Direct conversations allow clients to dive deeper, ask follow-up questions, and develop proprietary insights.
How does GLG find and match experts for my research?
We combine our proprietary technology with a specialized service team to identify the most relevant matches for your specific questions.
- AI-Powered Matching: Our system analyzes 25+ years of proprietary data to surface experts with the precise background you require.
- Global Service Teams: Our client-aligned teams work around the clock to custom-recruit for niche topics and manage the logistics of your engagement.
- Self-Service Tools: Through the myGLG portal, you can also search our network directly, filter by specific criteria, and compare professional profiles at your own pace.
What happens after I have a GLG expert call?
Clients can choose to have every call generate an AI-powered transcript and summary. For those who do not wish to have original transcripts surfaced, the transcripts can be purged and replaced by AI generated summaries.
You can request a written follow-up from the expert, and use myGLG's synthesis tools to surface patterns across multiple call transcripts.
Transcript hold features are available for compliance teams that need to review content before release.
How does GLG manage compliance and confidentiality during expert calls?
Prior to joining a call, every expert must complete a mandatory compliance screening and agree to strict confidentiality policies. GLG also sets the standard for compliance and expert verification processes. We conduct a screening process that checks against a variety of measures, including:
- Relevant experience for project fit
- Identity verification and checks against third-party data sources
- Proprietary behavioral data
Our software is purpose-built to enable specific client compliance protocols for expert calls.
You can learn more about GLG’s compliance framework here.
Are my GLG expert calls shared across GLG’s transcript library?
No - GLG never publishes transcripts of its clients’ one-to-one consultations with experts. The GLG library does include more than 20,000 transcripts screened by GLG’s global compliance-trained professionals, event replays, webcasts, and other types of content.
Can I use an AI moderator to conduct expert calls at scale?
Yes, GLG offers AI moderated expert calls. Our AI Moderator runs structured, conversational expert interviews that probe for nuance and stay strictly on-topic — so your team can focus on insights, not logistics.