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Job Title – Associate, Client Solutions 

Business Unit – Client Solutions 

Location – Mumbai 

Job Summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. 

Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals across industries for client deliverables. 

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed in your role. Over time, basis consistent performance, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.      

Key Associate Responsibilities Include (but are not limited to): 

  • Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.
  • Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits. 
  • Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes. 
  • Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects. 
  • Learning and upholding our compliance policies and procedures to protect the integrity of client engagements. 
  • Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fitment for client projects. 

As an Associate, You Will Learn To: 

  • Excel in a phone based and highly challenging environment that demands attention to detail and prioritization of various workflows and execution on multiple projects at the same time. 
  • Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening and pitching skills. 
  • Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets. 
  • Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. 
  • Mentor future GLG Associates as you become tenured and proficient in your role. 

Ideal Candidates Have 

  • Bachelor's degree or higher (required)
  • 0-2 years of work experience in recruitment, internet/market research, outreach, partnership, client-facing, sales, or account management roles
  • Excellent communication skills and fluency in written English 
  • Confident and strong communication (oral and written), interpersonal & problem-solving skills and motivation to work on the phone daily with Network Members and potential recruits.
  • Eagerness to learn about new topics, industries, and companies. 
  • Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients. 
  • Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG.
  • High motivation to exceed personal weekly, monthly, and quarterly commercial targets. 
  • Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations​
  • Demonstrate the ability and initiative to handle increasing responsibility over time

 

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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The Head of Financial Planning and Analysis (FP&A) will report to the Chief Financial Officer (CFO), and will be responsible for managing the forecasting, financial planning, and analysis processes for GLG’s Financial Services, G&A, and corporate business segments. This executive will be a strategic and data-driven finance leader that will establish FP&A as an analytical think-tank that can be effectively leveraged by all parts of the organization. They will foster an entrepreneurial spirit, lead an established team and recruiting top talent, to manage the day-to-day revenue metrics, financial reporting, corporate division budgets, project management, and external reporting requirements.  

The successful Candidate has proven experience in a complex business at scale. The individual is a dynamic, rigorous, collaborative executive who works well as part of a team and has the executive courage to make difficult recommendations and / or decisions. They possess superior finance stewardship skills, a business partner mindset, authentic leadership, and impactful communication and influencing skills.  

  

KEY RESPONSIBILITIES

  • Oversee and manage monthly forecasting process, annual planning process, long-range strategic planning process and modeling, quarterly filings, and lender deliverables; provide strategic guidance and financial counsel to Executive Leadership Team.
  • Establish Financial Planning & Analysis (FP&A) as a ‘Center of Analytical Excellence’ to be shared with functional leaders across the organization.
  • Create and monitor Key Performance Indicators (KPIs), highlighting trends and analyzing causes of variance, including all areas of revenue, cost of sales, expenses, operating metrics, and capital expenditures.
  • Prepare a reporting package that includes full financial statements, comprehensive KPI reporting, operational dashboard reporting, analysis of key business trends, actual versus budget variances, and comprehensive executive level explanations of differences.
  • Develop and prepare annual budget, managing forecasts for revenue, expenses, and headcount. Manage capital allocation, cash flow forecasting and all lender deliverables.
  • Improve operating teams' understanding of financial statements and budget adherence with thoughtful and transparent analysis.
  • Successfully manage, develop, and motivate the organization to collaborate with cross functional operating teams and provide fact-based recommendations that improve profitability, operating efficiency and effectiveness.
  • Build, manage and lead the evolution of the organization, drive top performance and developing the key objectives and projections, both short-term and long- term.
  • Provide transformational and inspirational leadership and guidance across the organization and set clear direction, aligning people and resources accordingly.
  • Promote and drive best practice, adoption of new techniques, tools, and methodologies, and ensure management reporting yield business insights to drive recommendations and results against strategic objectives.
  • Demonstrate a thorough knowledge of investment analysis and be able to play a key role in any associated M&A / Corporate Development activities.
  • In partnership with others, continue to lead a significant transformation of GLG, redesigning processes for the finance organization, modernizing the finance organization, and helping to build a financial infrastructure for the business that can support future growth.  

 

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Senior Associate, Client Solutions(PSF)
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Our Client Solutions Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the professional services firm industries on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. 

Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Client Solutions Associates themselves also develop into subject matter experts across industries and topics via their client service role.  

In this role, you will undergo comprehensive training of which some of the key initial responsibilities include:  

  • Expanding GLG Experts and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought leaders;  
  • Engaging Experts on a daily basis to understand their capabilities and knowledge on specific client requests;  
  • Supporting senior team members on all aspects of client engagements; and Learning our compliance policies and procedures to protect the integrity of client engagements.  
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Enterprise Account Executive - Global Corporate
San Francisco

The Enterprise Account Executive is a key client-facing role on GLG’s Corporate Sales team based in New York, San Francisco, or Austin that plays a vital part in GLG's relationships with leading payments, fintechs and information services companies in the Americas. The Enterprise Account Executive engages and manages client relationships, helping them fully realise the value of GLG’s platform. They will have responsibility to develop both large and mid-sized firms, collaborating with a team of Client Solutions professionals to bring new project ideas to clients. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.

 

Specific responsibilities include (but are not limited to):

  • Directly engage and build relationships across all seniority levels within the client in order to articulate GLG’s brand and tailor our value proposition
  • Collaborate with GLG’s services teams to retain and grow existing client relationships
  • Identify growth opportunities, build and execute account plans and realise objectives by helping to lead and prioritise GLG’s client service teams
  • Collaborate with colleagues – sales, marketing, legal, research, finance, technology – to solve complex business issues and successfully bring these to market
  • Work alongside senior sales managers in negotiating enterprise level deals for existing clients and new business
  • Expanding penetration of existing clients and monetisation of work as well as new client acquisition and adoption of new products and systems
  • Manage existing relationships, drive engagement and product adoption and, in time, build a new business pipeline in the Americas Corporate Markets segment

 

An ideal candidate will have the following:

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Enterprise Account Executive - Global Corporate
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The Enterprise Account Executive is a key client-facing role on GLG’s Corporate Sales team based in New York, San Francisco, or Austin that plays a vital part in GLG's relationships with leading payments, fintechs and information services companies in the Americas. The Enterprise Account Executive engages and manages client relationships, helping them fully realise the value of GLG’s platform. They will have responsibility to develop both large and mid-sized firms, collaborating with a team of Client Solutions professionals to bring new project ideas to clients. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.

 

Specific responsibilities include (but are not limited to):

  • Directly engage and build relationships across all seniority levels within the client in order to articulate GLG’s brand and tailor our value proposition
  • Collaborate with GLG’s services teams to retain and grow existing client relationships
  • Identify growth opportunities, build and execute account plans and realise objectives by helping to lead and prioritise GLG’s client service teams
  • Collaborate with colleagues – sales, marketing, legal, research, finance, technology – to solve complex business issues and successfully bring these to market
  • Work alongside senior sales managers in negotiating enterprise level deals for existing clients and new business
  • Expanding penetration of existing clients and monetisation of work as well as new client acquisition and adoption of new products and systems
  • Manage existing relationships, drive engagement and product adoption and, in time, build a new business pipeline in the Americas Corporate Markets segment

 

An ideal candidate will have the following:

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Enterprise Account Executive - Global Corporate
Austin

The Enterprise Account Executive is a key client-facing role on GLG’s Corporate Sales team based in New York, San Francisco, or Austin that plays a vital part in GLG's relationships with leading payments, fintechs and information services companies in the Americas. The Enterprise Account Executive engages and manages client relationships, helping them fully realise the value of GLG’s platform. They will have responsibility to develop both large and mid-sized firms, collaborating with a team of Client Solutions professionals to bring new project ideas to clients. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.

 

Specific responsibilities include (but are not limited to):

  • Directly engage and build relationships across all seniority levels within the client in order to articulate GLG’s brand and tailor our value proposition
  • Collaborate with GLG’s services teams to retain and grow existing client relationships
  • Identify growth opportunities, build and execute account plans and realise objectives by helping to lead and prioritise GLG’s client service teams
  • Collaborate with colleagues – sales, marketing, legal, research, finance, technology – to solve complex business issues and successfully bring these to market
  • Work alongside senior sales managers in negotiating enterprise level deals for existing clients and new business
  • Expanding penetration of existing clients and monetisation of work as well as new client acquisition and adoption of new products and systems
  • Manage existing relationships, drive engagement and product adoption and, in time, build a new business pipeline in the Americas Corporate Markets segment

 

An ideal candidate will have the following:

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Senior Manager, Compliance
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The Senior Compliance Manager will be part of our Americas Compliance team and will work closely with colleagues across the United States and globally. This individual will develop subject-matter expertise on GLG and client compliance requirements and will serve as a key point of contact for complex questions from client- and expert-facing teams, clients, and internal stakeholders.

In this senior, client-facing capacity, the individual will independently handle client interactions, propose and drive solutions to sophisticated compliance issues, and cultivate strong, trust-based relationships with clients and business partners as they navigate client adoption of GLG’s evolving suite of offerings. The Senior Compliance Manager will also play an important role in developing policies, best practices, and internal workflows while helping shape and execute group-level target outcomes.

This role includes leadership responsibilities across regional and global initiatives, including identifying workflow gaps, surfacing and mitigating potential risks, and taking ownership of specific components of global projects.

Key Responsibilities

·       Handle client calls independently, including complex inquiries

·       Build and maintain strong relationships with clients and key business stakeholders

·       Propose and execute solutions for complex client or operational issues

·       Identify workflow gaps, business needs, and potential risk areas

·       Contribute to the development of policies, processes, and best practices

·       Lead regional projects and own components of global initiatives

·       Support the development and achievement of group-level OKRs

 

The Ideal Candidate Will Have

·       Graduate or post-graduate degree with 8+ years of relevant experience (legal/compliance, securities/financial services, and/or client-facing roles preferred).

·       Strong ability to manage complex, multi-stakeholder issues and deliver practical solutions with minimal supervision.

·       Excellent client-facing, communication, and relationship-building skills.

·       Strong judgment, analytical skills, and attention to detail, especially in assessing nuanced compliance questions.

·       Proven ability to prioritize and manage multiple deadlines in a fast-paced environment.

·       Proficient in MS Office (Outlook, Word, Excel).

·       Highly reliable, professional, composed, and able to maintain strict confidentiality.

·       Proactive, self-motivated, and effective working independently or with global teams.

·       Strong writing skills and ability to communicate complex concepts clearly.

What We Offer: 

EEO Policy Statement

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.