Senior Manager, Account Management - Global Corporate

About the role:

Working hours: Aligned to US Eastern business hours (approximately 09:00 to 18:00 ET), Monday to Friday. 

We are looking to hire a Senior Security Engineer to own GLG's threat detection and incident response capability during US business hours. This is a senior individual contributor role, reporting to Nick Franzi. The successful candidate will be the firm's primary subject matter expert for detection engineering, security operations, and incident response: responsible for ensuring threats are identified early, investigated thoroughly, and resolved with durable outcomes. 

This individual will build and maintain the systems, processes, and playbooks that underpin GLG's operational security posture. They will work closely with IT, engineering, legal, and business teams across the firm, as well as dedicated platform SMEs within the Information Security team, and will serve as the primary point of escalation for active security events during US business hours. 

What you'll do:

Threat detection and incident response 

• Operate and contribute to the improvement of GLG's detection capability across SIEM, EDR, and email security platforms during US business hours: working with platform SMEs to tune detection logic, surface threats early, and maintain high signal fidelity. 
• Lead incident response end to end within US operational coverage: scope, contain, eradicate, and document. Produce post-incident reviews that drive lasting remediation. 
• Author and maintain response playbooks that enable consistent, decisive action across incident scenarios, coordinating handoffs with global team members where applicable. 
• Serve as the firm's primary US-hours escalation point for active security events. 

Vulnerability and exposure management 

• Execute vulnerability scanning across endpoints, servers, and cloud assets; apply risk-based prioritization and drive remediation with US-based and global asset owners to defined SLAs. 
• Track and report on the firm's exposure posture over time, translating technical findings into actionable reporting for leadership. 
• Contribute to the firm's external attack surface management program. 
• Serve as the security reviewer for new services, platforms, and major changes: assess designs, model threats, identify the handful of issues that actually matter, and negotiate practical mitigations with engineering teams. 

Identity threat monitoring 

• Monitor identity-layer telemetry during US business hours for threats, anomalies, and policy violations: with particular focus on account compromise and insider risk scenarios. 
• Support access reviews, MFA enforcement operations, and anomalous access investigation across the US user base and beyond. 

Security platform operations 

• Serve as a day-to-day operator across core security platforms — EDR, SIEM, email security, and DLP tooling — working alongside platform SMEs to ensure consistent operational effectiveness. 
• Contribute to automation efforts that reduce manual effort and improve response consistency, particularly to extend effective coverage beyond US business hours. 
• Support the firm's ISO 27001 program through evidence collection, control testing, and audit readiness activities. 
• Improve logging, detection coverage, and alerting for cloud/on-prem activity and resources (Palo Alto, Windows, Linux, CloudTrail, GuardDuty, Azure Activity Logs, Defender for Cloud, etc) 

What we're looking for:

Required 

• 5+ years in security engineering or security operations, with demonstrated ownership of detection, response, and tooling: not just participation. 
• Hands-on SIEM experience: writing detection logic, tuning alert rules, and building investigation workflows. 
• Experience with EDR platforms and a strong understanding of endpoint-based threat detection and response. 
• Working knowledge of email-based threats: phishing, BEC, and the authentication controls (SPF, DKIM, DMARC) that govern them. 
• Solid understanding of identity and access management; experience investigating identity-layer threats. 
• Ability to communicate risk and technical findings clearly to both engineering peers and non-technical stakeholders, including senior leadership. 
• Sound judgment under pressure: able to make defensible decisions in ambiguous situations and drive them to resolution. 

Nice to have 

• Experience with vulnerability management platforms and risk-based prioritization frameworks. 
• Familiarity with ISO 27001 or similar compliance and audit frameworks. 
• Scripting or automation experience (Python, PowerShell, etc.) applied to security operations workflows. 
• Relevant certifications (CySA+, CISSP, CISM) are a plus but not required.
   

GLG’s Financial Services business is seeking an experienced New Business Sales professional to build relationships across the Eastern region of the US, based in our New York office. To be successful in the role they will utilize best in class sales process and pipeline management, leverage internal product specialists to accelerate sales cycles, and consistently onboard new clients for GLG. The ideal candidate will have an intense hunger to win, a willingness to learn quickly and the desire to be part of a performance-oriented, team-centric environment.

Specific responsibilities include (but are not limited to):

• Directly engage and build relationships with Public and Private Equity investment professionals (Analysts, Directors of Research, Portfolio Managers, Principals, MDs) and operations personnel (COOs, CFOs) via phone, in-person meetings and email
• Articulate GLG’s market leadership, premium brand, and value proposition in a differentiated manner
• Exhibit knowledge and command of current trends in Financial Services
• Develop account plans for top named prospects and strategies for a defined territory
• Work creatively and collaboratively with internal colleagues—client solutions, product, marketing, legal, finance—to accelerate sales cycle and close new business
• Spearhead world-class user and team on-boarding sessions with new clients and users

Key performance metrics for this role include core sales activities (i.e. calls/emails, meetings, new client acquisition), opportunity/pipeline management, and newly closed revenue.

Candidates for this position should have a demonstrated a track record of overachieving in a performance-based environment, preferably in the financial services research & data industry or consulting industry. Strong interest in and understanding of the research process for Hedge Funds is vital to this role.

An ideal candidate will have the following:

• Experience working with investors and financial services firms across Hedge Funds, Private Equity, and Credit
• 5 - 8+ years of demonstrated success in one or more of the fields below:

• • Financial services and/or subscription sales with consistent experience generating $1M+ in new business revenue
  • Diligence, consulting or independent research to investment managers or end user clients in the financial services space
  • Investment professional or consultant working in a performance-driven environment

As an Employee Relations Partner, you will lead strategic programs for driving a culture of high performing teams, a culture of feedback and an environment that is fair and equitable across the organization. You will provide advice, support and recommendations for the resolution of critical and complex employee relations activities. You will provide consultation and coaching to employees and managers in areas such as performance management, compliance and investigations, conflict resolution, labor law legislation and termination management. You will partner closely with your HR partners and the business to effectively support employee relations and respective strategic initiatives.

Key Responsibilities:

• Working with the Head of ER, HR partners and the business, you will continue to support, evolve and implement a performance management philosophy and structure for the organization.

• In conjunction with your HR partners and the business, develop and implement strategies to drive a high performing environment and a culture of feedback, to help optimize employee performance and enable continuous learning.

• Be a thought leader and change agent with the proactivity and influence to challenge the organization to think differently around performance and feedback.

• Lead on the full life cycle of employee relations for the region, including disciplinary issues, performance, and misconduct cases.

• Effectively partners with the business at all levels of the organization to advise, consult and coach around the handling of employee relations issues.

• Cross-Functional Collaboration: Partner closely with regional and global team members to provide seamless operational support across diverse jurisdictions as needs arise.

• Appropriately assess risk, leveraging sound ethical judgement and escalating issues as necessary.

• Synthesize detailed information to diagnose problems and recommend appropriate solutions to employee relations challenges.

• Analyze data to identify trends and implement solutions to continually address areas of improvement.

• Leverage strong skills in conflict resolution and mediation.

• Streamline, update and create the appropriate level of policies and procedures to ensure consistency across the organization and a best-in-class approach to employee relations cases.

• In conjunction with the Talent Development and Compliance Team, proactively train and support leaders to effectively manage cases within their teams and create a culture of fairness and equity.

• Stay informed on changes in employment law and regulations, industry trends and best practices to manage and implement improvements as needed.

• Work closely with your HR Business Partners to ensure a collaborative approach to supporting the business with employee relations cases and related strategic initiatives and programs.

• Provide regular data and critical measures to HR Business Partners on activity and trends within their business areas and holistically across the Company.

• Build and maintain a strong understanding of the business to effectively support employee relations challenges which teams face.

Qualifications:

• 3+ years proven history of professional HR Employee Relations solutions.

• Proven track-record of designing, developing, and implementing best-in-class Employee Relations strategies, programs, and processes.

• Expertise in employment law, ideally across multiple jurisdictions.

• Excellent problem-solving, analytical, and critical thinking capabilities to be able to work through complex HR issues and provide effective solutions.

• Excellent decision-making skills, taking full ownership of recommendations.

• Strategic and innovative “thinker” who is solutions-oriented with an eye to the future. A strong balance of strategy and execution with the ability to prioritize in a challenging environment.

• Adept in technical HR knowledge across the various HR functions such as change management, talent development and HR analytics.

• Ability to adapt and be agile, navigate through ambiguity and prioritize multiple work streams without sacrificing quality in a fast-paced environment.

• Excellent communication & influential verbal skills, with the ability to develop meaningful and lasting relationships with team members.

GLG is seeking a Business Development Manager to oversee and grow a book of Private Equity client relationships in Singapore, while identifying and closing new logo opportunities across the market.

In this role, you will be the primary commercial owner for a set of existing PE accounts — driving renewals, deepening relationships across buying centres, and identifying expansion opportunities. Alongside this, you will run a defined new logo pipeline, targeting PE firms not yet engaged with GLG and moving them from first contact to close.

You will work closely with the service team to ensure clients are extracting value from their subscriptions, and leverage GLG's CRM tools to track account health, pipeline activity, and new business progress.

Specific responsibilities include:

• Renew and grow annual subscriptions across an existing book of PE clients in Singapore
• Identify and develop new buying centres within current accounts
• Build and manage a new logo pipeline — targeting PE firms across Singapore and the broader SEA market
• Work directly with PE professionals from Associate to Partner level to embed GLG into their investment process
• Build account plans with clear growth objectives and quarterback the service team to deliver against them
• Partner with internal colleagues across sales, service, marketing, and legal to deliver solutions to complex client needs
• Represent GLG's value proposition to senior decision makers across the PE market

At a minimum, you will have:

• 5+ years of experience in account management or consultative B2B sales, ideally within the Singapore or broader SEA market
• Proven track record of managing and growing subscription-based client relationships
• Demonstrated ability to run new business cycles — from prospecting through to close
• Strong consultative sales approach with experience engaging senior executives
• Excellent communication and interpersonal skills
• Preferred but not essential: existing relationships within the Singapore PE or financial services community
• Bachelor's degree or higher

We would love if you also had:

• Deep understanding of the Private Equity investment process and how research and expert insight fits within it
• Experience working across SEA markets and navigating regional stakeholder dynamics
• Results-oriented track record with evidence of both retention and new business growth
• Ability to thrive in a fast-paced, metrics-driven environment while working with a high degree of autonomy
• Superior communication skills — written and verbal — with the ability to engage and persuade on complex topics
• A demonstrated ability to read clients and adapt commercial approach accordingly
• Experience collaborating across global and cross-functional teams

Job Title – Associate, Client Solutions 

Business Unit – Client Solutions 

Location – Mumbai 

Job Summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. 

Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals across industries for client deliverables. 

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed in your role. Over time, basis consistent performance, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.      

Key Associate Responsibilities Include (but are not limited to): 

• Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits. 
• Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes. 
• Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects. 
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements. 
• Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fitment for client projects. 

As an Associate, You Will Learn To: 

• Excel in a phone based and highly challenging environment that demands attention to detail and prioritization of various workflows and execution on multiple projects at the same time. 
• Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening and pitching skills. 
• Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets. 
• Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success. 
• Mentor future GLG Associates as you become tenured and proficient in your role. 

Ideal Candidates Have 

• Bachelor's degree or higher (required)
• 2-4 years of work experience in recruitment, internet/market research, outreach, partnership, client-facing, sales, or account management roles
• Excellent communication skills and fluency in written English 
• Confident and strong communication (oral and written), interpersonal & problem-solving skills and motivation to work on the phone daily with Network Members and potential recruits.
• Eagerness to learn about new topics, industries, and companies. 
• Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients. 
• Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG.
• High motivation to exceed personal weekly, monthly, and quarterly commercial targets. 
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations​
• Demonstrate the ability and initiative to handle increasing responsibility over time

The Sales Vice President (VP) in Corporate Tech will be responsible for managing and growing relationships with our existing book of clients across the US and EMEA. Specifically, you will oversee and develop revenue opportunities with existing clients by negotiating contract renewals, cross-selling GLG products, optimizing client experience, gaining market share, and pursuing excellence in close collaboration with a team of GLG servicing professionals. 

This is an exceptional opportunity for someone with Enterprise Sales experience and a track-record of strong people management. The candidate will report to the Global Head of Tech and Growth within GLG’s Corporate team and work closely with other members of senior management. They need to be able to thrive in a fast paced, energetic and rapidly shifting environment. They will also need to have the drive and desire to build the top performing sales team at the firm.

Specific responsibilities include (but are not limited to): 

• Drive Commercial Success The candidate will meet with senior level prospects and clients regularly to articulate the firm’s value proposition, especially with respect to new technologies and product development, ability to inform and accelerate new product development and go-to-market strategies, end-market intelligence, and other relevant topics. The successful candidate will leverage his/her own professional network and management experience to build new relationships at operating companies and engage at a granular level with industry executives on topics of critical importance to their businesses. 

• Team Management and Building The candidate will lead a team of account managers (~10 individuals) to support them with client-specific growth goals and professional development objectives. The candidate will help to recruit market-leading talent to the firm, develop those professionals through teaching in the apprenticeship model, and retain those individuals through meaningful professional experiences.
• Strategic Vision and Product Expansion The successful candidate will continually enhance customer targeting, segmentation and outreach while refining the firm’s value proposition across various segments. This person will continually assess industry trends, the marketplace, competitive behaviors, customer preferences, and best practices. In addition, he or she will work closely with Research and Service colleagues to co-develop client-specific value propositions, communicate industry-specific insights across the team, and provide mentorship to teammates as they develop.

Key performance metrics for this role include performance to revenue targets (i.e., retention and growth of existing book), opportunity/pipeline management (i.e. waterfall through stages), speed of adoption of products/services upon closing. 

Candidates for this position should have a demonstrated ability to be creative and commercial and/or have a track record of overachieving in a performance-based environment, preferably but not exclusively, with Enterprise level companies.  A demonstrated interest in and understanding of the content that matters to our Enterprise Technology clients is vital. 

 An ideal candidate will have the following: 

• 10+ years of experience in consultative selling within Enterprise level firms and/or Technology companies 
• Solid understanding and experience selling to and/or servicing large Enterprise level clients with robust Legal/Procurement teams 
• A demonstrated ability to manage sophisticated B2B relationships
• Proven experience managing performance to quota 
• Experience managing junior sales employees, specifically account managers whose remit is to farm and hunt an existing book
• Proven experience renewing/upselling existing client relationships and cross-selling across a product portfolio 
• Proven ability to work collaboratively with internal stakeholders across different functions for solving complex challenges, learning, and growing 
• Clear understanding of and hands on experience with creating and delivering “best in class” client service strategies and operating models 
• Impeccable attention to detail, ideally in a high-volume and fast paced environment 
• Strong communication skills 

An ideal candidate will also have the following leadership and personal attributes: 

• Hungry, Humble and Smart 
• Builds a team environment based on trust to drive commitment and accountability 
• Cares for people on a personal level and invests to help them grow as professionals 
• Hands-on, and leads by example 
• Relentless optimism about reaching the vision