Senior Manager, Expert Content Business Operations

GLG is the world's leading platform for trusted human expertise. We deliver access to the freshest perspectives of the world's experts at the forefront of their industries, so clients can gain a strategic edge. Our global teams leverage leading technology and decades of proprietary data to help our clients answer business-critical and complex questions within the industry's most trusted research environment. 

At the very moment when buyers are questioning which sources they can rely on, GLG sits at the intersection of trusted human expertise and intelligent technology makes it accessible. For GLG, that creates an extraordinary opportunity. The Content Marketing Strategist is a critical role within GLG's Global Marketing organization, responsible for developing and executing the content strategy that drives demand, builds authority, and advances GLG's brand across all segments and geographies. Reporting to the VP, Global Marketing, this role owns the content architecture that connects GLG's expertise to the needs of its clients throughout the entire buyer journey.  

The ideal candidate is a strategic thinker who thrives in collaboration. This role will tell our story with depth and dimension amid the AI-driven evolution of how business decisions get made and how content gets discovered, consumed, and trusted. They will work closely across teams to create a unifying strategy and innovative approach to delivering the most valuable content to our audiences in this moment of transformation.  

Key Responsibilities 

Content Strategy & Architecture 

• Develop and own GLG marketing’s global content strategy, mapping content to buyer stages across all client segments, personas, and geographies 

Please note: This position specifically supports our Healthcare business and requires an academic background in a healthcare-related discipline. Applicants must meet this educational requirement to be considered.

GLG is seeking Healthcare Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. 

Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. 

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.      

 Specific responsibilities include (but are not limited to):

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
• ​Upholding GLG’s compliance framework and embracing our company values

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. 

Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. 

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.      

 Specific responsibilities include (but are not limited to):

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
• ​Upholding GLG’s compliance framework and embracing our company values

As an Associate, you will have the opportunity to:

• Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world
• Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
• Cultivate account management and commercial skills through direct client relationship building and responsive service
• Become a people manager and lead future Associates once you outperform as an individual contributor

An ideal candidate will have the following:

GLG’s Internship is an exciting opportunity for university students looking to pursue a career in research, consulting, B2B client servicing & business development, or the financial services sector. 

This internship is structured to develop your communication and teamwork skills and broaden your industry knowledge while working in a fast-growing global firm. You will support the GLG Southeast Asia Corporate team on projects by conducting industry research, reaching out to opinion leaders and key executives across various verticals, and take a significant part in providing best solutions to enhance client’s decision making. You will have the opportunity to take ownership of strategic initiatives aiming to streamline business processes.  

Specific Responsibilities Include (but Are Not Limited To)

• Supporting the client facing team. The Intern will provide project support to the client facing team who manage multiple projects on a day-to-day basis. 
• Facilitating educational interactions (this is the scheduling part) between GLG Network Members and our clients, enable our clients to make more informed and confident decisions.  
• The Intern is tasked with fulfilling time sensitive research requests by analyzing client requests and building, qualifying primary populations of topic experts. Most GLG client/expert interactions consist of telephone/ virtual call consultations but also may consist of surveys, written reports, and in-depth consulting engagements. 
• Identifying and screening experts. Work with client facing team in identifying the most suitable experts for each project, through thorough examination of experts’ knowledge and eligibility. 
• Enhancing the GLG Networks. Developing relationships with GLG’s most respected thought leaders across sectors, as well as potentially recruiting new senior executives and leading consultants into the GLG Networks through research, networking, and direct outreach 
• Team-wide collaboration 
• Ad-hoc duties assigned by team 

We Seek Bright, Positive, And Flexible People Who Also

• Currently pursuing or recently completed a Bachelor’s degree 
• Experience in relevant research industry, marketing research, or consulting will be a plus 
• Able to write, speak and present succinctly to deliver investment theses/ideas 
• Fluent in English and Mandarin
• Ability to multi-task and priorities activities effectively, while ensuring a high level of accuracy and attention to detail 
• Able to work independently on tasks to deliver expected outcomes 
• Able to work through ambiguity and proactive seek for alternative solutions when there is roadblock
• Able to commit to a minimum full-time 3 months internship

About the Team

Join our high-performing Southeast Asia Public Equity Client Solutions team based in Singapore. We partner directly with leading public equity investors, hedge funds, and asset managers across the region. In this role, you will sit at the intersection of capital markets and primary research, helping sophisticated investment professionals test investment theses, vet market trends, and make high-stakes portfolio decisions.

Key Responsibilities

• Client Portfolio Ownership: Take ownership of a dynamic book of public equity clients, managing multiple fast-moving research projects and day-to-day relationships.
• High-Impact Research & Execution: Drive time-sensitive projects by analyzing client research requests, mapping target markets, and identifying and qualifying elite populations of topic experts (such as industry executives, former policymakers, and independent consultants).
• Facilitating Strategic Engagements: Connect clients with world-class experts through 1:1 telephone consultations, custom market research, expert panels, and in-person meetings while maintaining rigorous compliance standards.
• Commercial Growth & Networking: Deepen client relationships through regular interactions, project execution, and in-person meetings with regional investment professionals. Collaborate with cross-functional teams to organize live in-country client events and thought-leadership panels focused on market-moving trends.
• Event Idea Generation: Proactively develop and propose investment roundtable ideas on a monthly basis, leveraging market trends, breaking news, and emerging investment themes relevant to clients.
• Network Development: Work hand-in-hand with GLG’s Network Member teams to recruit and engage top-tier industry veterans and thought leaders.

Candidate Requirements

We are looking to attract top-performing university graduates and young professionals who possess intellectual curiosity and commercial drive.

Our Recruiting Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the financial services industries -- including public equity/ private equity/ private credit -- on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. 

Recruiting Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Recruiting Associates themselves also develop into subject matter experts across industries and topics via their client service role. 

In this role, you will undergo comprehensive training of which some of the key initial responsibilities include: 

• Expanding GLG Councils and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought leaders; 

• Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client requests; 

• Supporting senior team members on all aspects of client engagements; and