Case Study

Expanding Lifesaving Services for LGBTQ Young People in Mexico

Helping The Trevor Project maximize efficacy in a new region.

Why GLG

Actionable Insights

Local labor market expertise helped Trevor build the team behind its lifesaving services in Mexico.

Enduring Relationship

GLG has supported The Trevor Project's lifesaving work since 2018 and continues to do so today.

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Challenge

The Trevor Project is the leading suicide prevention organization for lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) young people. As The Trevor Project expanded their lifesaving chat and text mental health services from the U. S. to Mexico, they sought expert guidance to understand the Mexican labor market as they grew their team in a new region.

The GLG Approach

GLG connected The Trevor Project with experts from American organizations who had recently hired staff in Mexico, including the Director of Human Resources at an American manufacturer and a former Director of Talent Acquisition at Comcast, to discuss the differences between the American and Mexican job markets, options for remote work in Mexico, and candidate expectations around process, benefits, and salary.

Outcome

The insights had a direct impact, helping The Trevor Project formulate a salary and benefits package specifically targeted to the talent they were seeking.

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