Case Study

Revitalizing Growth for an ANZ Software Portfolio Company

Customer insights to unlock strategic growth priorities

Overview

GLG executed a targeted B2B survey of ANZ software decision-makers, delivering actionable insights on customer sentiment, product value, and competitive positioning that helped the client refine growth priorities and validate strategic investment decisions.
Why GLG

Targeted Audience Access

GLG delivered insights from more than 200 seniorsoftware decision-makers across ANZ, ensuring respondents matched the client’srequired industry, role, and decision-making criteria.

 

Fast, End-to-End Research Execution

GLG managed the full survey lifecycle fromquestionnaire design through fielding and compliance, delivering high-qualitymarket insights within a three-week timeline to support strategic portfolio decision-making

CHALLENGE

A private equity firm needed to understand the  causes behind slowing growth within a specialized software portfolio company  in ANZ. To support strategic decision-making, the client required targeted  customer insights on product utility, market sentiment, competitive  positioning, and key purchase drivers.

THE GLG APPROACH

GLG designed and executed a comprehensive  B2B online survey targeting senior software decision-makers across ANZ.  Leveraging targeted quota management across industries and geographies, GLG  captured insights on customer use cases, purchase drivers, brand loyalty, and  competitive positioning while managing the full survey lifecycle from  questionnaire design through fielding and compliance.

OUTCOME

Within three  weeks, GLG delivered insights from 200+ software decision-makers. By uncovering customer sentiment and market outlooks, the firm  prioritized the high-value R&D and marketing initiatives. This also  helped the team to move from an initial thesis  to a data-backed position.

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