Actionable banking and payments market research for every part of the ecosystem
Whether you need a handful of high-impact expert conversations this week or a fully managed enterprise project, we deliver precise intelligence wherever you operate. Get direct answers from professionals who have actually built on the new rails, sold against your newest competitors, or led successful vendor selections.
Accelerate your timeline with specialized research teams
Accelerate your timeline with specialized research teams and experts actually building the fintech stack.
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Qualified B2B populations at unparalleled scale
Connect directly with verified experts across the payments and banking value chain, from card networks, issuers, and acquirers to ISVs, merchant processors, and banks from Tier 1 to community, matched to the precise players your question requires.
Global teams that move at the pace of payments
Skip the ramp-up time. Our team speaks your industry's language, partnering with you from initial hypothesis to final insight to deliver real-time, on-the-ground perspectives.
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Deep quantitative solutions far beyond the 1:1 call
From targeted qualitative deep-dives to robust, large-scale quantitative surveys, our flexible methodologies give your team actionable insights to inform your next decision.
Answer your hardest payments questions at any depth
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Expert Calls
Go deeper through direct, private conversations with the operators your question demands, from an ISV product lead to a Tier 1 bank payments strategist.
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Surveys
Reach specialized payments and banking audiences at quantitative scale, with survey design guidance and hands-on support from questionnaire through fielding. Our screening removes only about 4% of respondents on average, far outperforming standard panel providers.
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Expert-Led Research
Bring in an independent banking or payments expert to lead the work, shaping the discussion, prompting for detail, and challenging your assumptions to keep the findings unbiased.
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Advisory and Placements
Engage accomplished operators as an extension of your team. Scale from a single call to a long-term placement to keep an initiative moving.
Turn trusted human expertise into your strategic edge
Connect with the operators building and buying the future of payments and banking. Fill out the form to get started with GLG.
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Frequently asked questions
What areas of payments and banking does GLG cover?
Our coverage spans the full payments and banking landscape, including: payments and fintech; retail, commercial, and transaction banking; cards and issuing; merchant acquiring and processing; payment service providers (PSPs) and payment facilitators; orchestration and gateways; wallets and alternative payment methods (APM); buy now, pay later (BNPL); open banking; real-time and account-to-account payments; core banking modernization and ISO 20022 migration; stablecoins and digital assets; and fraud, identity, know your customer (KYC), and anti-money laundering (AML). We also recruit specific profiles to find the right match for each objective.
What audiences can GLG reach across payments and banking?
Every layer of the value chain and the demand side it sells to: card networks; banks and credit unions from Tier 1 to community; issuers and issuer-processors; acquirers and merchant processors; PSPs, payment facilitators, and orchestrators; wallet, BNPL, and infrastructure providers; fraud and identity vendors; and SMB through enterprise merchants. Inside those companies we reach strategy and corporate development, product and platform, data and AI, partnerships, risk and fraud, treasury, and e-commerce and checkout teams. These are examples – our team works with you to define the exact profile your project requires.
How quickly can a project start?
We'll get started once we receive your request to meet your timeline. We can help clients vet, schedule, and conduct calls within 24 hours.
How much of the research does GLG do with us?
As little or as much as the moment requires. Our model is surgical: you decide where GLG's involvement starts and stops. Run your own Expert Calls independently, have GLG run them on your behalf, or combine both. Self-serve where you have capacity, full-service where you do not.
We can also support just the piece of the workflow you are missing. From discussion guide or questionnaire development to the final deliverable, whether you want raw call notes, structured PowerPoint slides, interactive reports, or full whitepapers.
How does GLG verify experts and support compliance?
Confidence in your sources is paramount. Our multi-layered screening process checks relevant experience for project fit, identity and third-party data sources, and proprietary behavioral data. Our software is purpose-built to enable your firm's specific compliance protocols across calls, surveys, and expert content.
What use cases does GLG support beyond core coverage
Beyond broad coverage, we support pointed use cases: market sizing for artificial intelligence in banking, market intelligence services across the banking industry, and market sizing for SME payments and fintech competition facing banks. Bring us the specific question and we'll build the expert base around it.
What can GLG support beyond 1:1 expert interviews?
Beyond expert interviews, we support pointed research use cases across the deal or product lifecycle: sizing the opportunity for embedded lending in SME banking, uncovering gaps in working capital for mid-market corporates, testing a new card proposition for SMEs before launch, optimizing product bundles for treasury management teams, and sharpening how your team pitches a new BNPL offering against competitors. Bring us the question and we'll build the expert base around it.
Beyond individual projects, our Expert Content Library keeps you current between engagements, and our MCP integration allows you to embed GLG content and transcripts directly into the tools your team already works in.